Ordering Information
Four Easy Ways to Order!
With more ordering options available, it has never been easier to get the products you need. Contact NAPS Company by phone, email, online or fax.
By Phone: 1-203-932-2847
Hours: 8:00 AM - 5:00 PM EST, Monday - Friday
By Fax: 1-800-368-2585
By Email: sales@napscompany.com or customerservice@napscompany.com
Online: www.napscompany.com
Custom Sizes
Can't find the size bag you're looking for? Please contact our Customer Service Department and let one of our experienced representatives help you with large quantities or custom sizes. Custom Orders are filled quickly, with low minimums, even on big bags. Also, if you have the lead time available for any of our stock sizes, they can be made via special run from one of our manufacturing facilities and shipped direct to you at significant cost reductions.
Combination Pricing - Poly Bags, Poly Tubing & Trash Bags
Combine items with different sizes and thicknesses for a volume discount. Combination pricing discounts for online orders are automatically reflected in your shopping cart. Poly Bags, Poly Tubing, Reclosable Poly Bags and Trash Liners are the only categories eligible for combination pricing. Click here for details.
Fast Order
Fast Order allows you to quickly add items to your shopping cart using NAPS Company product numbers. Simply enter the product numbers and quantities in the boxes provided. Click "Add to Cart" and your products/quantities will be added to your shopping cart. Go to Fast Order.
Payment Terms
MasterCard, Visa, American Express, Discover, Diners Club, checks, and money orders are gladly accepted. Call 1-203-932-2847 to establish credit terms, or download NAPS credit application and fax to 1-800-368-2585 or email to customerservice@napscompany.com. Net 30 Days available upon credit approval. Instant credit granted to schools, hospitals, religious organizations, and government agencies. **Orders placed on this website are for quotation only. Actual pricing will be determined and confirmed by our office after quotation request is received.**
Shipping Policy
There is no minimum amount required to place an order. Shipping charges are not included in product price. Applicable freight charges will be added to your invoice. Minimum order amounts may need to be met for delivery on our local trucks. Orders inside of Connecticut will be shipped via our local trucks. Orders outside of Connecticut are shipped via UPS, FedEx or Common Carrier, whichever is least expensive. You may also use your own UPS, FedEx or Common Carrier account number. We also offer customer pick up at our warehouse.
Quality Guarantee
We guarantee your satisfaction 100%. If you are not completely satisfied with any NAPS Company product, call us within 30 days for a return authorization number and receive a merchandise credit, replacement, or refund.
Returns
Call us within 30 days for a return authorization number and receive a merchandise credit, replacement, or refund. Returns may be subject to restocking fees/charges.
NAPS Company works hard to keep our prices low, but occasionally prices are subject to change without notice due to circumstances beyond our control. The pricing shown here at www.napscompany.com supersedes any published pricing. Substitutes may be made with products of the same quality. We have no control over the use of the products and assume no liability for any loss, damage or expense of any kind connected with their use or inability to be properly used.
