Customer Service

Phone: 1-203-932-2847
Hours: 8:00 AM - 5:00 PM EST, Monday - Friday

Email: customerservice@napscompany.com

We are driven by a commitment to excellence, and making every experience with NAPS Company highly satisfying. 

Our knowledgeable representatives play an important role in our partnership with customers by providing order status, product information, billing, returns, or a possible solution to help customers operate their business more efficiently. Customers today need a reliable vendor that can offer them not only quality products and fast service, but value by providing competitive prices and solutions to help customers improve their bottom line. When it comes to providing excellent service and value, nobody delivers like NAPS Company.

Custom Sizes
Can't find the size bag you're looking for? Please call our Customer Service Department and let one of our experienced representatives help you with large quantities or custom sizes. Custom Orders are filled quickly, with low minimums, even on big bags.

Quality Guarantee
We guarantee your satisfaction 100%. If you are not completely satisfied with any NAPS product, call us within 30 days for a return authorization number and receive a merchandise credit, replacement, or refund. CT Sales and Use 

NAPS Company Credit
To apply for a NAPS Company credit account, Download NAPS credit application and fax to 1-800-368-2585 or email to customerservice@napscompany.com

Inquiry Form

Click here to fill out the inquiry form and we will get back to you as soon as possible!


Tax Exempt Forms

CT Sales and Use Tax Resale Certificate 

CERT100  -  Materials, Tools and Fuel

CERT119  -  Purchases of Tangible Personal Property and Services by Qualifying Exempt Organizations

CERT134  -  Exempt Purchases by Qualifying Governmental Agencies

Forget Your Password?
If you have forgotten the User ID or Password to access your NAPS Company Online Account, please click here to retrieve it.

NAPS Company works hard to keep our prices low, but occasionally prices are subject to change without notice due to circumstances beyond our control. The pricing shown here at www.napscompany.com supersedes any published pricing. We have no control over the use of the products and assume no liability for any loss, damage or expense of any kind connected with their use or inability to be properly used.


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