Shipping Information

Shipping Policy
There is no minimum quantity needed to place an order. Orders inside Connecticut (as well as West Chester County, New York) that meet the minimum for free delivery ship via our trucks. Orders outside of Connecticut are shipped via UPS Ground, FedEx Ground or Common Carrier, whichever is least expensive. You may also use your own UPS, FedEx or Common Carrier account number. Customer pick up is also available at our warehouse.

Freight charges are not included in the published price. Applicable freight charges will be added to your invoice. Orders may be subject to additional accessorial charges that are not covered by NAPS Company. These accessorial charges include: oversize items, overweight items, special access, lift gate services, calls for delivery appointments, inside deliveries, residential pick up/delivery, guaranteed delivery, etc.

We do not ship to Alaska, Hawaii, Puerto Rico, PO Boxes or Internationally. 

Returns
Call us within 30 days for a return authorization number and receive a merchandise credit, replacement, or refund.

Delivery Schedule and Minimums
Our trucks deliver to the entire State of Connecticut and are in many towns or cities multiple times a week. We also deliver to West Chester County, New York. We offer free delivery in Connecticut, via our trucks, as long as a minimum order amount is met for your area. We also have dedicated common carriers, as well as UPS and FedEx Ground for those customers that need out of state deliveries.  

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